Privacy Policy

Privacy Policy

Welcome to AstraEdgeX. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the site or use our services.

1. Definitions

• Service
  Our website and services provided by AstraEdgeX.

• Personal Data
  Any information that relates to an identified or identifiable individual.

• Usage Data
  Data collected automatically such as your IP address, browser type, time spent on pages, etc.

• Cookies
  Small files stored on your device to collect and store information.

• Data Controller
  AstraEdgeX, who determines the purposes and means of processing your personal data.

• Data Processor (or Service Provider)
  A third party that processes personal data on behalf of AstraEdgeX.

2. Information We Collect

Personal Data:
We may collect personally identifiable information such as:

• Name

• Email address

• Phone number

• Address (city, state, postal code)

• Other information you voluntarily submit

Usage Data:
Automatically collected information including:

• IP address

• Browser and device information

• Pages visited

• Time and date of visit

• Time spent on pages

Cookies:
We use cookies to:

• Maintain sessions

• Store user preferences

• Track analytics and performance

3. How We Use Your Data

We use the collected data to:

• Provide and maintain our service

• Improve user experience

• Respond to customer service requests

• Send newsletters or promotional emails (with your consent)

• Monitor usage and detect technical issues

• Comply with legal obligations

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your Personal Data based on:

• Your consent

• The necessity of data processing for the performance of a contract

• Our legitimate interests

• Legal compliance

5. Data Retention

We retain your personal data only as long as necessary to:

• Fulfill the purposes outlined in this policy

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

6. Data Transfers

Your data may be transferred to — and maintained on — servers located outside your region. We take reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.

7. Disclosure of Data

We may disclose your data in good faith to:

• Comply with a legal obligation

• Protect the rights of AstraEdgeX

• Prevent or investigate wrongdoing

• Ensure the safety of users

• Defend against legal liability

8. Security of Your Data

We use commercially acceptable security measures to protect your data. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

9. Your Data Protection Rights (GDPR & CCPA)

You have the right to:

• Access, update, or delete your information

• Withdraw your consent at any time

• Object to or restrict processing

• Request data portability

• File a complaint with a data protection authority

To exercise any of these rights, please contact us at:
📧 [Your Support Email]

10. Third-Party Services

We may use third-party services for:

• Analytics (e.g., Google Analytics)

• Advertising (e.g., Google Ads, Facebook Pixel)

• Email communications

These providers may collect data according to their own privacy policies. Please review their privacy policies for more information.

11. Cookies & Tracking

We use the following cookies:

• Session Cookies – for service operation

• Preference Cookies – to remember your preferences

• Security Cookies – for security purposes

You can manage cookies through your browser settings.

12. Do Not Track Signals

We do not respond to “Do Not Track” signals set by your browser.

13. Children’s Privacy

Our services are not directed to anyone under the age of 13. We do not knowingly collect personal data from children.

14. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be notified by posting the updated policy on this page with a revised “Effective Date.”

15. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

📧 Email: info@astraedgex.com
🌐 Website: https://astraedgex.com/